Deliveries, exchanges and returns
Deliveries
Spain (Mainland)
Free shipping costs for the whole peninsula from 30€ order, with a delivery time between 24-72 hours.
Balearic Islands
Deliveries to the Balearic Islands cost €15 and will take between 2 and 5 days.
Canary Islands
For deliveries to the Canary Islands*, please send an email to info@atticgo.com and we will explain the various delivery options and costs involved.
Europa
- France: Free delivery for orders over €150. For all orders under this amount, the cost is €7.95. Estimated delivery time 2-3 days
- Germany: Free shipping for orders over €150. For all orders under this amount, the cost is €7.95. Estimated delivery time 3-4 days
- Italy: Free shipping for orders over €180, for all orders under this amount the cost is €8.95. Estimated delivery time 3-4 days
- Belgium: Free shipping for orders over €180 and €8.95 for all orders under this amount. Estimated delivery time 3-5 days
- Austria: Free shipping for orders over €180 and €9.95 for all orders under this amount. Estimated delivery time 3-5 days
- Netherlands: Free shipping for orders over €180 and €8.95 for all orders under this amount. Estimated delivery time 3-5 days
- Ireland: Free shipping for orders over €300 and €29.95 for all orders under this amount. Estimated delivery time 3-7 days
- Poland: The shipping costs are €15.95. Estimated delivery time 3-7 days
Returns policy
Steps to follow if you want to return your order:
- Send us an e-mail to info@atticgo.com (within 14 calendar days of receiving your order) explaining the reason and indicating the order number. Important, you must put DEVOLUTION in the subject line.
- Prepare your package, pack your carpet perfectly and have it ready for collection. We will arrange collection with our carrier. The return has an associated cost of 4,95€ *.
- If we receive the carpet in perfect condition we will proceed to refund the money using the same payment method with which the payment was made.
*For orders outside the peninsula the cost of return varies between 15,95€ - 25,95€ depending on the country and the size of the carpet.
*We do not accept returns on made-to-measure rugs. In addition, for shipments to the Canary Islands, returns will not be accepted as we cannot assume the cost of shipping and customs.